Terms and Conditions

The goods shall be at the buyers risk after delivery.

All goods remain the property of Upton Smokery Trading Ltd until payment is made in full.

Any Import Duty or Local Taxes will be the responsibility of the Purchaser.

Universal Terms and Conditions

1.1 Copyright

All Website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Website are copyright of Upton Smokery Trading Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Upton Smokery Trading Ltd or using this website as a shopping resource. Any other use of materials on this website - including reproduction for purposes other than those noted above, modification, distribution, or republication - without the prior written permission of Upton Smokery Trading Ltd is strictly prohibited.

1.2 Trademarks

Upton Smokery Trading Ltd referenced on this website is the trademark or registered trademark of Upton Smokery Trading Ltd in the UK and/or other countries. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

1.3 Conditions of Website Use

Governing Law and Contract Formation

No contract will subsist between you and Upton Smokery Trading Ltd for the sale by it to you of any product unless and until Upton Smokery Trading Ltd accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Upton Smokery Trading Ltd sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Upton Smokery Trading Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.


We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Some of the pictures are not actual products, but illustrative of the type of goods available.

Due to the fact that we pick stock from our stores, occasionally a particular product may not be available, in which case a suitable substitute will be chosen of an equal or greater value to help speed up delivery.


You have the right to return goods to us within one working day of receiving the goods for any reason, and for a full refund of the original charges. You are responsible for returning the goods to the Upton Smokery Trading Ltd head office and you are responsible for all return shipping costs unless the product is not fit for the purpose originally intended.

To return an item please contact us in writing beforehand and wait for a confirmation before returning goods. Written contact can be in any of the following formats:

Please email: orders@uptonsmokery.co.uk 

By Post

Upton Downs Farm



OX18 4TH

We regret we cannot accept returned goods without first being contacted in writing (see above).

You will receive a refund no later than 30 days after Upton Smokery Trading Ltd receipt of returned goods.

If we fail to ship an order within 30 days of the order being placed you are entitled to a full refund.

1.4 Disclaimer

Except as specifically stated on this website, to the fullest extent permitted at law, neither Upton Smokery Trading Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Upton Smokery Trading Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Upton Smokery Trading Ltd.